Customer Experience Blog

Yelp Reviews - Restaurant Guide For Maintaining Online Reputation

By Team Survaider posted in Online Reviews

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Love it or hate it, but just about every local business owner and even the traditional brick-and-mortar stores, now own a business page on Yelp.

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The Complete 2019 Guide to Online Reviews

By Avinash Patil posted in Online Reviews

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Top 5 online review trends that you should be aware of

By Avinash Patil posted in Online Reviews

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How To Prevent Fake Online Reviews On TripAdvisor From Ruining Your Brand

By Akshay Karwal posted in Online Reviews

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If you own or work in a customer-centric business then there is a high probability that you would have faced the heat of fake negative online reviews on TripAdvisor.

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How To Reply To Negative Online Reviews

By Madhulika Mukherjee posted in Online Reviews

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How Important Are Online Reviews For Your Business?

By Madhulika Mukherjee posted in Online Reviews

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Businesses are gearing up to the competition. It is intense out there and stats say that 92% of the consumers now read online reviews.

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Don't Share These 5 Secrets Of Online Reviews

By Akshay Karwal posted in Online Reviews

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In earlier days, buyers had just sales professional at their disposal to give them insights on a product or a brand. We have come a long way since then.

We have now a multitude of resources to validate the brand value and reputation. One of such resources is online reviews.

They apparently have become one of the major deciding factors in the buying process.
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