Customer Experience Blog

Net Promoter Score Survey - 25 Tips To Increase Response Rate (2019 Edition)

By Avinash Patil posted in Net Promoter Score

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Improving your Net Promoter Score or NPS is a problem at hand that businesses are dealing with. The answer to the solution isn’t a magic spell. 

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7 Ways You Can Convert Detractors Into Your Brand Promoters

By Avinash Patil posted in Net Promoter Score

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We are stoked to talk about one question which bothers businesses unlike nothing else. - 
“How do you convert your Detractors into Promoters?”

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Net Promoter Score Vs CSAT Score - Which One Should You Use?

By Akshay Karwal posted in Net Promoter Score

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It is recognized the world over that customer loyalty and satisfaction will be the key drivers for business growth.

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Learn To Measure Customer Satisfaction Correctly

By Akshay Karwal posted in Net Promoter Score

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What Is A Good Net Promoter Score (NPS) For Your Business?

By Avinash Patil posted in Net Promoter Score

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Introduction

Net Promoter Score or NPS is a metric which measures customer loyalty and customer satisfaction. Did we just say ‘Customer Satisfaction’? Don’t worry, we will familiarize the term to you.

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The Complete Guide To Net Promoter Score - A Loyalty Metric

By Avinash Patil posted in Net Promoter Score

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What is a Net Promoter Score?


For someone who has been in the B2B or B2C circle, the word Net Promoter Score (NPS) might be a familiar term. Though having heard of it, yet people and brands alike don’t have clarity on the same.

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A Restaurant's Guide To Achieve Customer Loyalty

By Akshay Karwal posted in Net Promoter Score

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