Are your customers annoyed by your late services?
Irrespective of what scale you start a business on, you ultimately want to see it grow further ahead. That growth becomes a possibility when your restaurant brand creates a better customer experience, and thus, better customer loyalty.
What is Customer Experience?
Customer Experience is not just the interactions a customer has with a brand. It also involves impression, relationship, experiences, and perception about the brand.
The year 2019 has just begun and has given hopes and new heights to ascend for businesses. As we begin another year after an eventful past year, here are the customer experience trends in 2019 that businesses should take note of.