Customer Experience Blog

Online Reputation For Hotels - How Important is it?

By Team Survaider posted in Online Reputation

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How good is your hotel’s online reputation?

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Personalize The Customer Experience of Your Restaurant With These 5 Tips

By Team Survaider posted in Customer Experience

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Irrespective of what scale you start a business on, you ultimately want to see it grow further ahead. That growth becomes a possibility when your restaurant brand creates a better customer experience, and thus, better customer loyalty.

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Customer Service and Customer Experience - What is The Difference?

By Team Survaider

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What keeps a customer coming back to your business? Is it the impeccable customer service or a well-crafted customer experience?

O
r perhaps, it is a combination of the various customer touchpoints which come together to create a beautiful customer journey?

Confused? let us simplify this!

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Net Promoter Score Survey - 25 Tips To Increase Response Rate (2019 Edition)

By Avinash Patil posted in Net Promoter Score

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Improving your Net Promoter Score or NPS is a problem at hand that businesses are dealing with. The answer to the solution isn’t a magic spell. 

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Top 15 Women Leaders in Service Industry - And Their Success Stories

By Avinash Patil

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Being a woman in a patriarchal society is tiring. With gender inequality, pay gap, sexism being the vices, women find it tough to thrive in the corporate world. Despite all the problems which slow down women, there are many women who have risen above them.

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What is Online Reputation Management (ORM) - The Complete Guide

By Avinash Patil posted in Online Reputation

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How To Win The Race By Monitoring Online Reputation Of Your Brand

By Avinash Patil posted in Online Reputation

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