Customer Experience Blog

Madhulika Mukherjee


Recent Posts

How to use positive reviews to improve customer experience

By Madhulika Mukherjee

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What is the first thing that comes to your mind when you want to try a new place or hear it recommended? Let’s just check online how the reviews are!

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Customers need service, really? Tips on improving customer service

By Madhulika Mukherjee

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What comes to your mind when you think of the best in the service industry? Hotels, airlines and the whole of the hospitality space.
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Which social media channels are best for your business?

By Madhulika Mukherjee

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Social media is no more just a passing trend or something only teens and tweens are interested. Social media has become a part of our existence.
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How enhanced customer experience can help local QSR chains compete with global giants

By Madhulika Mukherjee posted in Customer Experience

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How To Reply To Negative Online Reviews

By Madhulika Mukherjee posted in Online Reviews

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Importance Of Customer Experience In The Hotels Industry

By Madhulika Mukherjee posted in Customer Experience

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How Important Are Online Reviews For Your Business?

By Madhulika Mukherjee posted in Online Reviews

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Businesses are gearing up to the competition. It is intense out there and stats say that 92% of the consumers now read online reviews.

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