Brand loyalty is an emotional connection present between a brand and its customers. It indicates the extent to which they are devoted to its products or services.
Love it or hate it, but just about every local business owner and even the traditional brick-and-mortar stores, now own a business page on Yelp.
Are your customers annoyed by your late services?
What are the critical requirements of a robust and efficient software solution?
How good is your hotel’s online reputation?
Irrespective of what scale you start a business on, you ultimately want to see it grow further ahead. That growth becomes a possibility when your restaurant brand creates a better customer experience, and thus, better customer loyalty.