Latest post
“88% of customers have read reviews to determine the quality of a local business” That means 9 out of 10 of your prospective customers will read your online reviews before making their buying decision! You’re thinking — great! I have nothing to fear, my online ratings are fabulous! But remember, amongst all those 5 star ...
Continue reading ➞
In the hotel industry, the main focus has always been about creating positive customer experience. Whether it is a birthday party or wedding nights, business meetings or honey moons, every customer in the hotel business has had some of the most memorable experiences and this experience is one of the major deciding factors that help ...
Continue reading ➞
Businesses are gearing up to the competition. It is intense out there and stats say that 92% of the consumers now read online reviews. Ratings rule businesses. Think about it, why won’t they? Gone are the days when there used to be one or two best in town, where everyone used to hang out. ...
Continue reading ➞You think the most important metric for your business is sales, right? Well, not anymore. In this era when businesses are finding it harder to differentiate on product or price, strategies for acquiring new customers should also change. You giving Rs 100 off on the first order will only get you that customer once. He ...
Continue reading ➞
